Welcome to Tyalez. We strive to ensure that your order reaches you promptly and in excellent condition. Below you will find our shipping policies:
Delivery Locations
Tyalez products are available for delivery to the United Kingdom. For inquiries regarding deliveries to other regions, please reach out to our customer service team for assistance.
Shipping Charges
We offer free shipping to the United Kingdom.
Estimated Delivery Time
Orders shipped to United Kingdom typically arrive within 7-10 business days after the order is placed. Please allow an additional 1-3 business days for order processing and preparation. If you do not receive shipping confirmation within this timeframe, rest assured that we are working diligently on your order. In case of any issues with your shipment, we will notify you within 5 business days. Please be aware that delivery times may be extended during special promotions or peak seasons. For deliveries to other countries, the shipping duration varies based on the distance from our warehouse to your address, with an estimated arrival time of 10-30 business days.
Order Cancellation
You may cancel your order at any time prior to shipping.
Responsibility for Delays
While we strive to deliver your order within the estimated timeframe, Tyalez cannot be held responsible for delays caused by circumstances beyond our control. We will make every effort to inform you of any unexpected delays and appreciate your understanding and patience.
Order Tracking
Upon shipment, you will receive a delivery confirmation email containing your tracking number and order details.
Delayed Orders
If your order has not arrived by the expected delivery date, please contact us at support@tyalez.com. We will promptly investigate the situation with our shipping partners. Thank you for your understanding and support.